{"id":2507,"date":"2012-12-28T15:07:26","date_gmt":"2012-12-28T15:07:26","guid":{"rendered":"http:\/\/prensa.lacnic.net\/news\/?p=2507"},"modified":"2023-08-04T16:06:21","modified_gmt":"2023-08-04T16:06:21","slug":"lacnic-customer-satisfaction-survey","status":"publish","type":"post","link":"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/","title":{"rendered":"Lacnic customer satisfaction survey"},"content":{"rendered":"\n<p class=\"has-text-align-left\">\u00a0<strong>2012 Edition<\/strong><\/p>\n\n\n\n<p>The results of a customer satisfaction survey commissioned to and conducted by international consultants Equipos Mori show that the time and effort LACNIC has devoted to better serving its members and strengthening their ties with LACNIC by providing more and improved services have paid off.<\/p>\n\n\n\n<p>The study covered all of Latin America and the Caribbean and LACNIC received an excellent evaluation on the part of its customers. The organization&#8217;s approval rates were 97%, while LACNIC&#8217;s staff was considered one of the organization&#8217;s main strengths. This was manifested by the staff evaluation indicators, which reached levels of excellence (over 95%) in aspects such as global satisfaction, friendliness, clarity and technical ability.<\/p>\n\n\n\n<p>&#8220;The results are very encouraging for the organization. LACNIC enjoys a solid relationship with its customers and they, in turn, find the organization and the services they receive from the organization to have reached levels of excellence according to international satisfaction standards,&#8221; stressed the report prepared by Equipos Mori.<\/p>\n\n\n\n<p>The study was conducted using state-of-the-art methodology and Equipos Mori emphasized the willingness of surveyed customers to cooperate with the study.<\/p>\n\n\n\n<p>On behalf of Equipos Mori and LACNIC, we would like to thank everyone who shared their time and cooperated with this process.<\/p>\n\n\n\n<p>Read Equipos&nbsp; Mori report here: <a href=\"http:\/\/www.lacnic.net\/en\/web\/lacnic\/2012-encuesta-satisfaccion-clientes\">http:\/\/www.lacnic.net\/en\/web\/lacnic\/2012-encuesta-satisfaccion-clientes<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a02012 Edition The results of a customer satisfaction survey commissioned to and conducted by international consultants Equipos Mori show that the time and effort LACNIC has devoted to better serving its members and strengthening their ties with LACNIC by providing more and improved services have paid off. The study covered all of Latin America and [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[505,924],"tags":[419,432],"archivo":[601,1345],"taxonomy-authors":[],"tipo_autor":[],"class_list":["post-2507","post","type-post","status-publish","format-standard","hentry","category-institutional","category-membership-services","tag-members","tag-services","archivo-december-2012-edition-en","archivo-editions"],"acf":{"author":"","related_notes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>LACNIC Blog | Lacnic customer satisfaction survey<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LACNIC Blog | Lacnic customer satisfaction survey\" \/>\n<meta property=\"og:description\" content=\"\u00a02012 Edition The results of a customer satisfaction survey commissioned to and conducted by international consultants Equipos Mori show that the time and effort LACNIC has devoted to better serving its members and strengthening their ties with LACNIC by providing more and improved services have paid off. The study covered all of Latin America and [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/\" \/>\n<meta property=\"og:site_name\" content=\"LACNIC Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/lacnic\" \/>\n<meta property=\"article:published_time\" content=\"2012-12-28T15:07:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-04T16:06:21+00:00\" \/>\n<meta name=\"author\" content=\"LACNIC\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@lacnic\" \/>\n<meta name=\"twitter:site\" content=\"@lacnic\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/\"},\"author\":{\"name\":\"LACNIC\",\"@id\":\"https:\/\/blog.lacnic.net\/#\/schema\/person\/30da2f68d9b9f0123d5192afb790dea9\"},\"headline\":\"Lacnic customer satisfaction survey\",\"datePublished\":\"2012-12-28T15:07:26+00:00\",\"dateModified\":\"2023-08-04T16:06:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/\"},\"wordCount\":219,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/blog.lacnic.net\/#organization\"},\"keywords\":[\"Members\",\"Services\"],\"articleSection\":[\"Institutional\",\"Membership Services\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/\",\"url\":\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/\",\"name\":\"LACNIC Blog | Lacnic customer satisfaction survey\",\"isPartOf\":{\"@id\":\"https:\/\/blog.lacnic.net\/#website\"},\"datePublished\":\"2012-12-28T15:07:26+00:00\",\"dateModified\":\"2023-08-04T16:06:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/blog.lacnic.net\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Lacnic customer satisfaction survey\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.lacnic.net\/#website\",\"url\":\"https:\/\/blog.lacnic.net\/\",\"name\":\"LACNIC Blog\",\"description\":\"En el Blog de LACNIC encontrar\u00e1s art\u00edculos t\u00e9cnicos vinculados al desarrollo de Internet en la regi\u00f3n de Am\u00e9rica Latina y el Caribe.\",\"publisher\":{\"@id\":\"https:\/\/blog.lacnic.net\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.lacnic.net\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blog.lacnic.net\/#organization\",\"name\":\"LACNIC Blog\",\"url\":\"https:\/\/blog.lacnic.net\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.lacnic.net\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.lacnic.net\/wp-content\/uploads\/2023\/03\/lacnic-blog.svg\",\"contentUrl\":\"https:\/\/blog.lacnic.net\/wp-content\/uploads\/2023\/03\/lacnic-blog.svg\",\"caption\":\"LACNIC Blog\"},\"image\":{\"@id\":\"https:\/\/blog.lacnic.net\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/facebook.com\/lacnic\",\"https:\/\/x.com\/lacnic\",\"https:\/\/www.instagram.com\/lacnic\/?hl=es-la\",\"https:\/\/uy.linkedin.com\/company\/lacnic\",\"https:\/\/www.youtube.com\/user\/lacnicstaff\",\"https:\/\/www.lacnic.net\/podcast\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/blog.lacnic.net\/#\/schema\/person\/30da2f68d9b9f0123d5192afb790dea9\",\"name\":\"LACNIC\",\"url\":\"https:\/\/blog.lacnic.net\/en\/author\/staffadmin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"LACNIC Blog | Lacnic customer satisfaction survey","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/","og_locale":"en_US","og_type":"article","og_title":"LACNIC Blog | Lacnic customer satisfaction survey","og_description":"\u00a02012 Edition The results of a customer satisfaction survey commissioned to and conducted by international consultants Equipos Mori show that the time and effort LACNIC has devoted to better serving its members and strengthening their ties with LACNIC by providing more and improved services have paid off. The study covered all of Latin America and [&hellip;]","og_url":"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/","og_site_name":"LACNIC Blog","article_publisher":"https:\/\/facebook.com\/lacnic","article_published_time":"2012-12-28T15:07:26+00:00","article_modified_time":"2023-08-04T16:06:21+00:00","author":"LACNIC","twitter_card":"summary_large_image","twitter_creator":"@lacnic","twitter_site":"@lacnic","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/#article","isPartOf":{"@id":"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/"},"author":{"name":"LACNIC","@id":"https:\/\/blog.lacnic.net\/#\/schema\/person\/30da2f68d9b9f0123d5192afb790dea9"},"headline":"Lacnic customer satisfaction survey","datePublished":"2012-12-28T15:07:26+00:00","dateModified":"2023-08-04T16:06:21+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/"},"wordCount":219,"commentCount":0,"publisher":{"@id":"https:\/\/blog.lacnic.net\/#organization"},"keywords":["Members","Services"],"articleSection":["Institutional","Membership Services"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/","url":"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/","name":"LACNIC Blog | Lacnic customer satisfaction survey","isPartOf":{"@id":"https:\/\/blog.lacnic.net\/#website"},"datePublished":"2012-12-28T15:07:26+00:00","dateModified":"2023-08-04T16:06:21+00:00","breadcrumb":{"@id":"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/blog.lacnic.net\/en\/lacnic-customer-satisfaction-survey\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/blog.lacnic.net\/en\/"},{"@type":"ListItem","position":2,"name":"Lacnic customer satisfaction survey"}]},{"@type":"WebSite","@id":"https:\/\/blog.lacnic.net\/#website","url":"https:\/\/blog.lacnic.net\/","name":"LACNIC Blog","description":"En el Blog de LACNIC encontrar\u00e1s art\u00edculos t\u00e9cnicos vinculados al desarrollo de Internet en la regi\u00f3n de Am\u00e9rica Latina y el Caribe.","publisher":{"@id":"https:\/\/blog.lacnic.net\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.lacnic.net\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blog.lacnic.net\/#organization","name":"LACNIC Blog","url":"https:\/\/blog.lacnic.net\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog.lacnic.net\/#\/schema\/logo\/image\/","url":"https:\/\/blog.lacnic.net\/wp-content\/uploads\/2023\/03\/lacnic-blog.svg","contentUrl":"https:\/\/blog.lacnic.net\/wp-content\/uploads\/2023\/03\/lacnic-blog.svg","caption":"LACNIC Blog"},"image":{"@id":"https:\/\/blog.lacnic.net\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/facebook.com\/lacnic","https:\/\/x.com\/lacnic","https:\/\/www.instagram.com\/lacnic\/?hl=es-la","https:\/\/uy.linkedin.com\/company\/lacnic","https:\/\/www.youtube.com\/user\/lacnicstaff","https:\/\/www.lacnic.net\/podcast"]},{"@type":"Person","@id":"https:\/\/blog.lacnic.net\/#\/schema\/person\/30da2f68d9b9f0123d5192afb790dea9","name":"LACNIC","url":"https:\/\/blog.lacnic.net\/en\/author\/staffadmin\/"}]}},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"wpml_current_locale":"en_US","wpml_translations":[{"locale":"es_ES","id":2504,"post_title":"Encuesta de satisfacci\u00f3n de clientes de Lacnic","slug":"encuesta-de-satisfaccion-de-clientes-de-lacnic","href":"https:\/\/blog.lacnic.net\/encuesta-de-satisfaccion-de-clientes-de-lacnic\/"},{"locale":"pt_BR","id":2508,"post_title":"Pesquisa de satisfa\u00e7\u00e3o| de clientes do Lacnic","slug":"pesquisa-de-satisfacao-de-clientes-do-lacnic","href":"https:\/\/blog.lacnic.net\/pt-br\/pesquisa-de-satisfacao-de-clientes-do-lacnic\/"}],"_links":{"self":[{"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/posts\/2507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/comments?post=2507"}],"version-history":[{"count":5,"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/posts\/2507\/revisions"}],"predecessor-version":[{"id":22799,"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/posts\/2507\/revisions\/22799"}],"wp:attachment":[{"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/media?parent=2507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/categories?post=2507"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/tags?post=2507"},{"taxonomy":"archivo","embeddable":true,"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/archivo?post=2507"},{"taxonomy":"taxonomy-authors","embeddable":true,"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/taxonomy-authors?post=2507"},{"taxonomy":"tipo_autor","embeddable":true,"href":"https:\/\/blog.lacnic.net\/en\/wp-json\/wp\/v2\/tipo_autor?post=2507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}